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About Justin Casino
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Who we are
Justin Casino is an online casino for players in the United Kingdom, in English and in pounds sterling, for adults who want slots, live dealer tables and jackpots in one account.
The games come from established studios and reach you as those studios built them, with the rules and return-to-player information shown inside each game.
- Slots, from simple reel games to larger feature sets
- Live tables hosted by human dealers, including roulette, blackjack and baccarat
- Fixed and pooled jackpots, alongside software table and card games
What we stand for
We would rather be judged on how we behave when something goes wrong than on what we say before you open an account. These commitments shape how the site is run:
- Fair play. Outcomes come from the studio's random number generator and are outside our control. Results are never adjusted for individual accounts.
- Fast payouts. Once your account is verified, withdrawals are sent on to your payment provider within the processing times shown in the cashier.
- Safer gambling. The tools to slow down or stop are in your account, not hidden behind a request to us.
- Clear terms. Wagering requirements and limits are set out in full before you accept an offer.
18+ only
Gambling here is for adults aged 18 or over. We verify age and identity, and any account opened by someone under 18 is closed.
How we look after players
Account verification
We hold a gaming licence, so we need to know who holds each account. We ask for proof of identity, address and ownership of a payment method, and those documents are checked by our team, stored securely and used only for the checks we are required to carry out.
Secure payments
Deposits and withdrawals use the methods listed in the cashier. Payment details are handled by our providers over encrypted connections, and withdrawals go back to the method you deposited with wherever that is possible.
Support at any hour
Support is available around the clock by live chat on the site and by e-mail at support@casino-justin.co.uk. Write from the address registered to your account and we will pick it up. If an answer does not settle the matter, our complaints process explains how a case is escalated and looked into.
Safer gambling in practice
Most people play for entertainment and stop when they planned to. The tools below apply straight away, at any time, and you do not have to give us a reason for using them.
- Set a deposit limit per day, week or month; an increase takes effect only after a cooling-off period.
- Take a time-out to lock the account for a short break.
- Self-exclude for a longer fixed period, which also stops our marketing.
- Register with GamStop to exclude yourself from online gambling sites in one step.
Free and confidential help is available from GambleAware, GamCare and the National Gambling Helpline, and nothing you tell them is shared with us.
